18 May
18May

In this technologically sophisticated world, cyber criminals' wrongdoings cannot be overlooked. In the internet age, traditional identity verification methods can't compete with cunning techniques devised by criminals and hackers. Biometric verification solutions provide a number of resources for digitally verifying a person's identification document details to avoid this problem. 

These services include digital customer onboarding, online document verification, and biometric certification, to name a few. Body measures and calculations pertaining to specific individual traits are referred to as biometrics. Biometrics verification is a form of identity and access authentication used in the world of user screening. The advantages of biometric identification systems will be outlined in detail, in this blog.

Run-Through of a Biometric Verification

The online onboarding process incorporates artificial intelligence technology with human interaction. The KYC expert sets up a video chat with the client. Businesses should rest easy understanding that their ID checking process isn't purely conducted by computers. So, let's take a look at a biometric identification protocol for identifying customers in depth.

  1. During authentication, the person in question holds their Identity file in front of the phone's camera. This should be a valid identity card issued by a government agency.
  2. The document's validity is then tested against illegal innovations using artificial intelligence.
  3. The KYC expert verifies the details of the person's presence through the call.
  4. Besides this, a scammer's illegal activities can be identified if they use deceptive techniques such as projecting a picture, video, hologram, or face mask in front of the camera. This can be accomplished by the agent validating the consumer's liveness identification.
  5. Also, the biometric verification agent matches the individual on the call to match their facial biometric details with the identity card.
  6. After the biometric authentication test is done, the findings are shown to the client. The findings are also updated in the organization's back-end API.
  7. Once the customer has given their permission, the biometric protection device documents the procedure for record-keeping purposes.

What Biometric Identification Services has to contribute?

Magnifying Customer’s Loyalty

It's critical that customers have a good experience on your website. Consumers are understandably wary of scientifically sophisticated crimes like deep fakes, replay spoof assaults, and other similar attempts. As a consequence, if the organization has a secure biometric verification device, consumer confidence will inevitably improve. Furthermore, the company will experience expansion in revenue.

Ensuring AML and KYC Compliance

Regulatory bodies impose Know Your Customer (KYC) and Anti-Money Laundering (AML) protocols to keep people and companies in line all over the world. The governing body will take immediate action against them if they do not obey these laws. For breaking the law, they can face fines and administrative restrictions, such as the failure to receive card payments. As a result, a facial recognition service provider can effectively ensure that certain guidelines are followed. 

Keeping Rates in Check

Manual identity verification requires a significant number of workers, which is expensive. Moreover, removing the user identity authentication mechanism entirely could result in fines and chargebacks. In these cases, you'll need to raise the prices. As a consequence, you could lose a substantial amount of customers.

Enhancing Convenience

It's the minute elements that can have a huge impact on a company's success. Constantly improving your business operations and providing updated services to your customers are just a couple of these factors. If onboarding checks are painful, customer loyalty would be hard to obtain. Offering biometric authentication services that are convenient, fast, and secure will significantly improve customer satisfaction.

Omitting Chargebacks

It could be claimed that identity theft hurts corporations more than it hurts clients. When a corporation accepts a fake credit or debit card and the victim claims they have been defrauded, the company is required to refund the same amount to the legitimate cardholder. A 'chargeback' is the term used for this scenario. It has been established that the biometric verification scheme compares a consumer's facial biometric details to the individual identity card when a financial transaction is made. So, as a result, any potential chargebacks will be ruled out.

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