02 Apr

Digital transformation is one of the most crucial future business investment zones. It is featured in many financial studies and reports recently and is one of the critical areas of business strategizing as well. With the advent of smart workplace automation, the digital transformation made its way silently into the large business enterprises. And, as per the recent market trends, it is seemingly becoming important for SMBs as well.

To gain better results, to keep your customers loyal and to keep offering delightful customer experiences, automation, and digital transformation are mandatory for every business setup if you are a business owner that belongs to the small and medium business category, welcome! We are going to discuss some ways to make your business future-ready with smart tools and digital transformation.

So, let us begin with the smart tools and automation first.

Automation, Digital Transformation, and modern workplaces – How, What, and Why?

1. Right Server

The best way to make sure your team works on the crucial tasks is to automate the time-consuming and mundane tasks. We know that the first answer that comes to your mind after reading this line is a project manager. But, even before that, you need a robust and powerful server, offers an intuitive interface, and is affordable.

There are a large number of options available these days in terms of configuration and location. In the light of recent workplace modernization, many companies are also offering lucrative deals such as Hostgator Coupon Code to make plans more affordable. You must choose a server compatible with your needs. A cloud server is perfect for SMBs with a reasonably large number of employees.

Now, the next task in line is getting efficient project management software.

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2. Project Management Software.

Robust and efficient project management software empowers the management to delegate, manage, monitor, assess, and collaborate on various processes and tasks. Formulating teams, role delegation, collaboration within the organization, and among the groups and keeping everything on track – all the processes become more comfortable.

Using project management software also makes it easier to generate reports and status-quos for clients. Formulating a reasonable project timeline and ensuring that everything stays on track – there are many crucial benefits of using project management software.

There are various softwares available, and many versions are also available for free. So, you can choose as per your requirements.

3. Business on the go

The modern age has made it possible for people to work on the go. They don't have to go to the office to work mandatorily. This has given rise to a relatively large population of 'work-from-home' professionals and freelancers.

If you wish to make your business future-ready, you have to learn the importance of having a cloud-based workplace. Using cloud functionality, you can empower your employees with the freedom to work from anywhere and at any time. They have to simply log-on into the system and start working.

The cloud-based workplaces and project management software form a powerful workplace duo that can help you accomplish lots of crucial tasks such as:

  • Employee tracking
  • Team collaboration
  • Project tracking
  • Incentive management
  • HR management
  • Outsourcing and outsourced work management

One of the best things about the cloud-based systems is that you enjoy the benefits of working on a 'pay-as-you-use' model. You can pay for only the amount of services that you use. You can also make use of smart saving options such as Hostgator Coupon Code to make the plan costing even more pocket-friendly.

Hence, apart from boosting your work capabilities, the cloud-based systems also make it possible for you to work with a limited number of resources. You can

4. Customer Satisfaction and Happiness Index.

Motivated employees and happy customers drive business revenues. Traditionally, the businesses used to work on a 'funnel-based' model in which the customers came out of the funnel as soon as the deal was closed. This led to ignoring customer after-sales and customer churn or loss.

Now, the businesses work on a 'flywheel-based' model in which the customers are in the centre and are tracked, or serviced at all times.

So, if you want to make your business ready for the future market, keep your customers happy.

Some of the best ways to do so in the modern business scenario are as follows:

  • Having a customer ticketing software to keep track of customer feedback and query resolving
  • Having a strong customer support team
  • Delivering delightful customer experiences via lucrative after-sales strategies
  • Opting for customer advocacy programs

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Opting for novel automation as and when possible

While most of the large businesses are already using machine learning (ML) and artificial intelligence (AI), most of the SMBs are still limited to the traditional work processes. As per a recent study, more than 50% of the SMB owners are clueless about the ways they can use ML or AI.

They continue to do all the tasks manually, which pushes the deadlines ahead and limits the number of useful hours. The pattern is going to make such businesses obsolete in a few coming years.

Hence, it is essential to introduce automation in various forms, such as:

  • Opting for SaaS trackers and crawlers for information gathering
  • Investing in tools for gathering actionable insights in market and employee data
  • Automating the hiring, incentivizing, employee tracking, and report generating processes
  • Using calendars, event planners and charts, etc to organize and formulate to-do lists

If budget is an issue, you can start with free tools and automation, or you can make use of other money-saving options such as Coupon Codes, etc. You can find many affordable plans for servers, migration, cloud, and hosting, etc. To make your first step easier on your pockets.

These are some ways to make your businesses ready to take-on in future markets. We hope that all our readers find some thoughtful takeaways from this discussion and start working towards making their businesses future-ready!

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